Privacy Policy
Website
When you visit our website http://www.moneymind.com.au/, we record click through data in the form of anonymous information about your visit. This information is collected at our host's server. We log the following information for statistical purposes - your server address, your top level domain name (e.g. .com, .gov, .au, .uk etc), the date and time of your visit, the pages accessed and documents downloaded, and the type of browser used. This information is not specific to an individual and is used for system administration purposes, as well as statistical analysis. While this anonymous information does not tell us anything about you specifically, it does tell us about how you use our site.
The Moneymind Bookkeeping (MMB) website does not make use of 'cookies'. A cookie is a small text file that a server places on your hard drive to identify that subsequent requests to a site have come from the same user. For more information on cookies please refer to the World Wide Web Consortium (W3C) at http://www.w3c.org where a search on the word 'cookie' will provide current discussions.
The MMB website uses JavaScript to enable some of the dynamic menus, page path generation and date inclusion and has catered for all popular web browsers. No personal information is captured or stored by these scripts, and the script source may easily be viewed by choosing the 'View Source' option in your browser.
No attempt is made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Host server logs.
Any external sites that are linked to our web-site are not under our control and you are advised to review their privacy statement.
Our Bookkeeping Business
During the course of doing business with MMB, from the quotation stage through provision of services, our clients (you) will hand over various documents and files. This data will be held by us during the course of service provision and until you cease to be a customer of MMB. This information and data will be returned upon your request, otherwise will be held on file for a period of seven (7) years, when it will be either returned or destroyed, depending upon the customer's request.
No customer information is made available to any 3rd party without the express permission of the customer. The only time any of this information will need to be shared is when working with an agreed 3rd party service provider as part of a defined provision of service.
Access to personal Information
In accordance with the Privacy Act, you can access your personal information held by us, and advise us if you believe it is inaccurate, incomplete, or out of date. You can request access to the personal information that we hold by writing to The Manager, MMB.
Complaint
If you consider that your privacy has been breached, please contact the Manager at MMB (refer to website for contact details). If you consider that we have not resolved the issue, you may refer the matter to the Privacy Commissioner's Office.
Marketing lists
Information collected via electronic forms or through e-mail will only be used for the purpose for which you have provided it. Your details will not be added to any mailing lists and we will not use your email address or other personal/business information for any other purpose. We will not disclose this information without your written consent, unless required to by law. Customer's and subscriber's email address will be used to send out our regular newsletter. In accordance with the Spam Act 2003 this newsletter will contain an Unsubscribe link.
Sale of business
If at some time in the future, we sell all or part of our business, we will need to disclose your personal information to the buyer so that the buyer can continue to provide services to you.
Call monitoring
Your call will not be monitored.
Quality of information collected
It is your responsibility to ensure that your personal information is up to date by notifying us of any changes to the details we hold about you. However, we will take all reasonable steps to make sure that the personal information we collect is accurate, complete and up-to-date. We do not require you to verify certain personal information for any account enquiry. We do request that you check your details in any of our communications to you.
